Luxury stores have traditionally gone the extra distance to provide top-spending VIPs. Today, more companies find strategies to measure personalised customer service.
Heidi Sax left her store management position at an extra intimates brand name above 2 years in the past, but she nevertheless helps to keep in contact with a number of the woman greatest customers.
She recalls an angry girl have come right into the store to whine that the lady favourite bra is discontinued. Versus trying to steer her toward another thing, Sax told her she wouldn’t waste her energy. Continue reading “How to Build a One-on-One Connection With Your Visitors? Here’s ways to get it appropriate.”