It took QQ and Wonga both a week to obtain back again to me personally along with their standard reaction. QQ just sent such a thing straight right right back because we phoned them up and asked if they had gotten my plaint after per week (having heard absolutely nothing I happened to be concerned that they had “lost” it or it had “gone missing”). They asked the four questions that are standard that I reacted by giving absolutely absolutely nothing right back.
We emailed both again(assuming they will read it on Monday which will be 3 weeks) to ask for a progress update (I am so impatient but thought it worth chasing to see if that meant a quicker resolution) today.
Longing for a decent sum of money right right right back. Having had 33 QQ loans between 2012 and 2015, around 10 wonga and 2 WDA, I invest a complete fortune on interest – and solely because to settle the attention every month, I’d to borrow once again from some other person. We additionally got myself into a predicament where i maxed out my overdraft AND credit card AND took away a loan….again, all due to the absurd interest repayments!
This amazing site was therefore helpful! We utilized your template to ntact Wonga, certainly not anticipating much success and 12 days later on (they responded after 2 months saying there is a wait) they offered me personally 1100 inc. interest. We have called it to your Ombudsman when I paid over 2500 in interest. They were told by me i was at economic trouble three times, they put up payment plans and froze interest yet ntinued to lend for me as quickly once the payment plan ended up being done. We necessary to borrow once more to settle other loan providers. Fingertips crossed the Ombudsman know!
I ntacted another 5 lenders today. Mr Lender responded within one hour! They stated my 400 loan if I accept within 5 days that I rolled over 12 times (paying 1440 interest) was affordable but are willing to give me a 300 goodwill payment (no interest. We had 2 other PDLs that are live We took this away and I also was at a payment plan with Wonga. Can I pursue using the Ombudsman? It had been only 1 loan but rolled over so times that are many does that matter?
https://cash-central.com/payday-loans-tx/ Many Many Thanks ahead of time for just about any assistance/advice you can easily share.
Hi simply searching for some advice…. We took away 18 loans from Wonga in 9months between 2009 and July 2010 november. The attention we paid as a whole ended up being over 1200. I became on Ine help at the some time just 19 (the way I got accepted ended up being beyond me personally). I happened to be overdrawn by my bank by 1900 (arranged) during the time together with costs and missed bills each month! I’m finally out off most of the financial obligation now and since wrote to Wonga they usually have provided me personally 670 (that features the 8% interest), personally i think it is maybe maybe not enough and need to visit the ombudsman but I’m stressed that when it does not rule in my own favor will the offer of 670 perhaps maybe perhaps perhaps not stay any longer. We do not desire to go directly to the ombudsman and free that cash because it is nevertheless great deal of income I’m just hoping that I’m eligible for more. Someone else held it’s place in this case.
We notice fast quid resolutions appear to be a hot subject, in order a person who is attaining the end with this long procedure, I was thinking it might be beneficial to outline the timelines We have enuntered.
Week 1: plaint meant to QQ Week 3: Low provide from QQ Week 8: in the last day’s 8 week duration, last response offering approx 10% of the settlement figure I’d view as realistic Week 8: plaint provided for FOS Week 11: plaint assigned to adjudicator, information from me personally asked for (credit report) Week 15: Quick quid make an offer via FOS for a number of loans, enhancing the figure to approx 30% of practical settlement. What this means is a delay in FOS procedures for just two months, because of an offer being made. Week 20: Fairly long wait, without much information. QQ for instance they failed to react to needs from Adjudactor. My adjudicator reached a choice in my favor. Week 21: QQ ntest the choice so that it has to visit Ombudsman Week 24: situation assigned to Ombudsman Week 29: choice from Ombudsman within my favour, that has been actually significantly more than the Adjudicator had proposed. There have been delays in this being carried out, since throughout the duration, QQ decided to boost the offer with a modest quantity, which resets the clock just a little. 30: QQ given 4 weeks to calculate the settlement, remove from credit file and transfer my settlement week. Week 32: QQ transfer the funds
As you care able to see, total period = 7 or 8 months since beginning plaint.
This will be a really long procedure, so that you want to keep your morale up. used to do feel that perhaps QQ attempted to stall the rate of the, to try to enurage me personally to just accept certainly one of their provides. My plaint began to the end of November 2015. We suspect resolution will simply take also longer now, nsidering exactly just exactly how busy the FSO are, plus the situations using longer become allotted to both Adjudicators and Ombudsmen.
Between ombudsman final decision and them providing four weeks for qq to pay for out…..did you should do any chasing of qq…..or did they simply spend at week 32 without having any further hassle? Or did they ntact you?
Hi all its. ing up to my 2 months on for quick quid to reply I noticed today that my loan history has vanished !! I have mailed them asking why my history has been deleted doubt I will get a reply !! Anyone else had this happen and are there any nsequences to this monday ?
4 times in short supply of my 2 months, i obtained a reply from QQ saying they will provide me 200 pounds as being a gesture of “goodwill”.
In my opinion, on the basis of the loans We took down, We am due around 4,000
I’ve simply delivered my details towards the ombudsman – let’s wait and discover!
This web site is great! The other day we began the entire process of plaining about unaffordable loans with 8 payday lenders between 2010-2013, including QQ. FYI I tried to get on my old fast Quid acunt to get information on loans. I happened to be greeted with an email telling me personally i’ve been refused for the loan at this juncture!! more to the point they immediately performed a Credit Re Re Re Search that has now shown through to my file. Therefore know about this if you are doing all your digging….
I happened to be wondering if anybody uld assist me away only a little? We borrowed over 12000 with QuickQuid making a plaint. they came ultimately back having a offer of approximately 500 which personally I think is way too little to simply accept. We place this ahead to your Financial ombudsman who’ve looked at this further. In the middle of all of it they recommended me personally that me would not e to myself directly and is likely to be paid to my trustee because I went bankrupt in April this year due to financial restraints the monies owed to.
Dones anyone understand if it is real? And is here any method surrounding this? The fast Quid debts had been all cleared before we went bankrupt.
Sara (Financial Obligation Camel) says
This is certainly rrect. Sorry, the key cash advance reimbursement article (s:debtcamel../payday-loan-refunds/) and pay day loan FAQs (s:debtcamel../payday-refunds-faqs/) both make it clear for you to try to get a refund if you are of have been bankrupt that it is pointless.
My plaint against QQ moved most of the solution to ombudsman degree during the FOS. The ombudsman upheld my plaint and consented aided by the adjudicators findings. Should reunite around 6,800 utilizing the 8% interest added. QQ have already been provided a 15 Sept due date to answer the ombudsman’s choice. QQ string every thing out provided that feasible so all be equipped for a process that is lengthy. Can’t thank you all sufficient and Sara particularly for most of the advice which help because of these pages additionally the ments area.
Hi Ben news that is good your instance, uld we ask just how long when it comes to ombudsman to choose once it absolutely was handed down through the adjudicator? I’m waiting for the ombudsman during the brief minute to check out my instance
When the adjudicator passed the scenario to an ombudsman it took three days to have a initial choice through. The ombudsman then offered the company a thirty days to answer the initial choice. Within my case QQ have a 15 Sept due date to answer the decision that is preliminary. I’ll upgrade this post once i’ve anymore home elevators my situation.